Photoshop CS2 crashes on save

[Alain Briot]

Photoshop CS 2 crashes each time I try to save a file. I am running it on a Mac G5 under OS 10.4. I tried re-installing both CS 2 and OS X but to no avail. Clearly, this is a major pain. If anyone has insights, or better knows the inside workings of OS X, your help is greatly appreciated. My feeling is that there is a preferences or settings file somewhere in there that needs to be deleted. The question is which one.

I am not saving to a server. I am saving to the computer I am working on.

Thank you.

Alain

[John Hollenberg]

Apparently you aren't the only one. Here is the Adobe advice under "Top Issues":

http://www.adobe.com/support/techdocs/332313.html

--John

[Kyle Nagel]

I have heard of some having this problem if they save it back to the same place it originated from, have you tried saving it to a different folder? I hear Apple is trying to fix the problem, also here is a link with something you could try:

http://www.photoshoptechniques.com/forum/showthread.php?t=19050

Kyle

[Asher Kelman]

Sorry this visited tou too, Alian!

For me, removing half my purchased non-Apple RAM has solved most of the issues with PS2.

However, PS2 won't open an image that is clicked on, one has to actually open the image from withing PS.

Also, removing chains of firewire drives is important since that corrupts everything.

I aways start with repairing permissions and alternate between two boot drives so I can repair the drives themselves, once every 3-4 days, in the Apple Disk utility.

I believe that there is complex of problems here and high up on the list is the need for matched perfect RAM. Apple seems to be way superior.

I'm running better now with 2G RAM than with 6GB a short while ago!

I intend to invest in genuine Apple RAM/ go the the Apple Geniuses with the problem. At least for now, I have zero kernel panics and photoshop dosn't freeze on opening (but iview does!).

Asher

[Alain Briot]

I finally fixed the problem. Gardening, a night of rest, and help from people on the forum did the trick. Here is the solution. It worked for me, it should work for you if you have a similar problem:

1-Do a search in the Mac finder for "Adobe". This will return thousands of file names. Only look at those which were modified "today", or the last time you tried to open Photoshop

2- Out of all the search results I found these that looked like good candidates and were last modified "today":

Adobe Photoshop CS2 Prefs.psp
com.adobe.mediabrowser.plist
com.adobe.Photoshop.plist

3- I dragged them from the search result window to the trash and emptied the trash. Just in case here is the exact path for these files:

User name>Library>Preferences>

In this folder delete:
Adobe Photoshop CS2 Prefs.psp
com.adobe.mediabrowser.plist
com.adobe.Photoshop.plist

That's all folks. It fixed the problem for me. Now Photoshop can save my files.

Highly recommended!

Alain

[Asher Kelman]

Thanks for reporting the solution Alain: a great post! I will now try that with iviewmedia Pro which does exactlly the same thing: crashes on start up.

Asher

[Alain Briot]

Do you use a Mac?