Hmm... Not a stunningly honest company in my experience...
Let's review my experience of Amazon so far...
1. A book on Delphi 6 which was supposed to arrive within 3 days and was allegedly in stock. It took 6 weeks and 3 complaints to Amazon and one complaint to my credit card company before they actually supplied it. During this process they claimed they'd already sent a copy - but failed to supply any answer as to my query about the tracking number, hence casting doubt on their claim (which I didn't believe anyway).
2. A book on TCL/TK which was supposed to have arrived from Amazon's new stock. What turned up was a dog-eared, worn out book that had stains all over it. That was sent back and a refund requested. They sent a coupon and eventually only coughed up the cash after the local Consumer Ombudsman got onto them - and my credit card company.
3. A charger for my Nikon 995. This was allegedly back-ordered with a delivery date of 3 weeks hence. I waited and 3 weeks later, no delivery but a delay notice, stating it'd be another 3 weeks. I waited another 3 weeks and the same process was repeated. By the end of 12 weeks I had yet another lie for them about a further 3 weeks wait - during which they had been holding onto my money for 3 months. I issued a chargeback via my credit card company.
Now that all happened between 3 and 5 years ago. Today I ordered a book I was interested in and had the "delivery on September 23rd - October 3rd" message. This looks to be the same kind of BS that I've had off them before. I regret now giving them a 4th chance. It seems once a crook, always a crook.
Let's review my experience of Amazon so far...
1. A book on Delphi 6 which was supposed to arrive within 3 days and was allegedly in stock. It took 6 weeks and 3 complaints to Amazon and one complaint to my credit card company before they actually supplied it. During this process they claimed they'd already sent a copy - but failed to supply any answer as to my query about the tracking number, hence casting doubt on their claim (which I didn't believe anyway).
2. A book on TCL/TK which was supposed to have arrived from Amazon's new stock. What turned up was a dog-eared, worn out book that had stains all over it. That was sent back and a refund requested. They sent a coupon and eventually only coughed up the cash after the local Consumer Ombudsman got onto them - and my credit card company.
3. A charger for my Nikon 995. This was allegedly back-ordered with a delivery date of 3 weeks hence. I waited and 3 weeks later, no delivery but a delay notice, stating it'd be another 3 weeks. I waited another 3 weeks and the same process was repeated. By the end of 12 weeks I had yet another lie for them about a further 3 weeks wait - during which they had been holding onto my money for 3 months. I issued a chargeback via my credit card company.
Now that all happened between 3 and 5 years ago. Today I ordered a book I was interested in and had the "delivery on September 23rd - October 3rd" message. This looks to be the same kind of BS that I've had off them before. I regret now giving them a 4th chance. It seems once a crook, always a crook.
