blue bar on either side of prints

[Jim Dockery]

i've been getting a small blue band printing about an inch in on either side of my prints on an Epson 7900. The rest of the print looks good. 2008 Mac pro, Yosemite, PS latest. Any ideas how to address the issue appreciated.

[Asher Kelman]

Originally Posted by Jim Dockery

i've been getting a small blue band printing about an inch in on either side of my prints on an Epson 7900. The rest of the print looks good. 2008 Mac pro, Yosemite, PS latest. Any ideas how to address the issue appreciated.

Have you tried it on any other printer or tried to reprint an older picture that previously printed fine on the 7900?

Asher

[Asher Kelman]

Jim,

Another idea, can you preview the image as a PDF and see if that has the added blue bars. If so, then it's an encoding error. Otherwise it might be a corrupt printer driver.

Perhaps reinstall the drivers.

Asher

[Jim Dockery]

Asher, I fixed the blue bar problem by deleting all my printers, then following the directions on a fixit page that involved restarting in protected mode, typing into terminal to disable csrutil, restarting then reinstalling, then restarting in protected and enabling in terminal - all very un-mac like! I guess the blame rests on Epson for not updating drivers etc. to work with system updates (and I'm still running 10.11.6 on my old 2008 Mac Pro). Hopefully it will keep working correctly since my machine can't update to the latest system.

[Asher Kelman]

Thanks for the update, Jim. I was worried it was an OS X issue That might effect Canon printers too as software may leverage OS X core color functions. But, so far I have heard no other reports like this on Canon printers.

Asher