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I use Mpix.com a lot and have had good results from them. Their service is good and it's fast. They offer a lot of different products too. They are more the consumer side of the processing arena but they have another side, Miller, that is more of a professional service.
I've been recently pointed to http://www.whitewall.com but have no idea if they have a lab in the US… (they are connected with LUMAS who as galleries in Europe and in NYC)
I just got back some test prints from Miller's today. Been using Mpix and SmugMug and for some stuff Costco when I need it now - we have a great group of people at my local Costco who know what they are doing. My Miller's stuff is quite nice. Got some prints yesterday via SmugMug and decided to compare.
Same paper - lustre finish. Color good on both. Really cannot tell the difference.
Miller's did a color test of corrected vs what I uploaded. And the result is that on some I liked their color correction on 1 of my 4 images, two of them I could not even tell a difference and one I did not like the color correction.
EZ Prints guarantees what you send up so send Smuggy an email and they'll fix it.