Don Shreve
pro member
I think I heard something about folks not receiving their Canon Rebates. Are people actually receiving their rebates? Right now they have $300 on the 5D. Has anyone gotten this?
Sid Jervis said:Good to see you here Henry.
It would appear that the fulfillment company obviously has too much of an incentive to restrict rebates. They should be helping users make the claim, not hindering them.
In the UK (Europe) I believe that the service, although not perfect, has a better track record than the USA operation. Of course this may be due to the number of claims being processed.
This may be an odd question: What is the real reason for the rebate system to exist? Is it about collecting customer names? Surely, it must be more cost effective to just give better prices to customer via the dealer network. $0.02
I have to ask, why do they behave as some people have suggested?I'm not sure they make more $$ sending fewer checks.
Sid Jervis said:I have to ask, why do they behave as some people have suggested?
It is negative service in those cases.
$0.02
danielsan said:If you dont get the rebate it is money in their pocket.
Even if Canon administers the rebate directly, it is money in their pocket if you dont get your rebate. I hate rebates for this reason. They are a carrot to get people to buy sooner or buy when they wouldnt have otherwise. They count on the fact most oeple dont mail them in. If they really wanted to cut people a break they would just drop the price.
Wow, Henry is here as well? (love the bhphotovideo.com as the homepage btw, he he he)henryp said:FWIW, in the USA most rebates are administered for the manufacturer/importer/distributor by a third-party rebate fulfillment company. While the manufacturer, Canon USA or whoever, is ultimately responsible, it's most often the fulfillment company which bears the responsibility for speed and so on.
I believe the rebate fulfillment company is paid to administer the program but the actual rebate $$ goes from (in this case) Canon USA to the rebate company to you. I really don't see a viable business model where the rebate company profits from NOT fulfilling the rebate.danielsan said:According to some, the rebate companies are paid a certain amount to administer a particular rebate.
Neither do I, but some of the mess ups I hear about do make you wonder. Certainly friends of mine seem to accept getting a rebate will be a problem, and are surprised if it all goes well.henryp said:I really don't see a viable business model where the rebate company profits from NOT fulfilling the rebate.